Please forward this to the manager of service as I had a great experience getting my Kia Rio 5 serviced at Longmans over the past few days. Jovert Lagarto was as professional, knowledgeable and courteous as anyone I’ve dealt with in the auto or service industry. I had a lot of questions and issues with my car and he took considerable time to answer all my many questions, over the phone and in-person, while the diagnostic and repairs on my vehicle were made.
He absolutely went above and beyond my expectations at a time that was pretty stressful given the multiple issues with my car. He was accountable and took charge and lessened the burden on myself. Not only did Joe make my first service experience at Longmans pleasant, he’s made me a service customer of yours for all my future car needs and when myself,or my family, are back in the market for a car, it will be through Longmans. Great hire!